Privacy Policy kakek303 – Protection of Your Personal Data

This Privacy Policy ("Policy") describes how kakek303 ("we", "the Company") collects, uses, stores, discloses and protects your personal data when you use our platform — whether through our website kakek303, our iOS or Android mobile app, or any other digital channel we operate.

kakek303 respects the privacy of every member and is committed to managing your personal data responsibly. This Policy has been prepared in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia and the Personal Data Protection Principles set out under the Act.

This Policy applies to all your interactions with kakek303, including account registration, gaming activity (slots, live casino, blackjack, roulette, e-sports, jackpot), deposit and withdrawal transactions, communications with our support team, and participation in promotions and bonus programmes.

kakek303 only collects personal data that is necessary and relevant for platform operations and compliance with applicable legal requirements. The categories of data we collect are as follows:

Data You Provide Directly

Data Collected Automatically

• Your device's IP address and ISP information (Unifi, Maxis, Celcom, etc.)
• Device type, operating system and web browser version
• Gaming activity history, bets, and in-platform transaction records
• Game session time and duration
• Activity logs and diagnostic data for security purposes

Your personal data is collected by kakek303 through various means, including:

• Account registration form — When you register a new account at kakek303
• KYC (Know Your Customer) Process — When you submit identity verification documents for verification purposes
• Financial transactions — When you make a deposit or withdrawal via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX internet banking
• Customer support interactions — When you reach out to our support team via live chat, email, or WhatsApp
• Cookies and tracking technologies — While you browse our platform (see Section 7 for more details)
• Promotional participation — When you participate in lucky draws, contests, or bonus programmes kakek303

kakek303 uses collected personal data solely for the following legitimate and stated purposes:

1. Member account management — Registration, identity verification, secure login, and management of your profile
2. Financial transaction processing — Processing deposits and withdrawals in MYR via local Malaysian payment methods
3. Provision of gaming services — Allows you to access and play all games offered by kakek303
4. Fraud prevention and security — Detecting and preventing fraudulent activity, money laundering and unauthorised use of the platform
5. Legal compliance — To fulfil our obligations under applicable Malaysian law
6. Customer support — Responding to enquiries, resolving complaints and providing technical support
7. Marketing communications — Sending promotional offers, bonuses and the latest updates (only where you have given your consent)
8. Platform improvements — Analysing usage patterns to improve the user experience on kakek303

kakek303 does not sell, rent, or disclose your personal data to third parties for commercial marketing purposes without your explicit consent. However, there are limited circumstances in which we may share your personal data with the following parties, for the stated purposes:

kakek303 continuously invests in the latest security technologies and procedures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• Data encryption in transit: SSL/TLS 256-bit encryption for all data transmitted between your device and our servers
• Stored data encryption: Sensitive data such as passwords are stored in hashed form using a robust algorithm (bcrypt)
• Strict access controls: Only authorised staff with a legitimate work requirement may access members' personal data
• Regular security audits: Security assessments and penetration testing are conducted periodically by independent experts
• 24/7 Monitoring: An active threat monitoring system operating around the clock to detect any suspicious activity
• Two-factor authentication (2FA): Available to all member accounts as an added layer of security

While we implement extensive security measures, no system can guarantee 100% absolute security. In the event of any data breach involving your information, kakek303 committed to notifying you within a reasonable time upon becoming aware of such an incident.

Platform kakek303 uses cookies and similar tracking technologies to enhance your user experience, maintain session security and analyse how the platform is used. The categories of cookies we use are as follows:

You can manage your cookie preferences through your web browser settings or via the cookie settings panel available on the platform kakek303. Please note that disabling essential cookies may affect the core functionality of the platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights regarding your personal data held by kakek303:

To exercise any of the above rights, please contact our Data Protection team by email at privacy@kakek303.ws or via the request form at the bottom of this page. We will process your request within 21 business days.

kakek303 only retains your personal data for as long as necessary to fulfil the purposes stated in this Policy or as required under Malaysian law. Our general data retention guidelines are as follows:

When data is no longer required, kakek303 will securely delete or destroy that data using methods that ensure it cannot be recovered or accessed again.

Platform kakek303 is intended exclusively for individuals who are 18 years and above only. We do not knowingly collect any personal data from individuals under the age of 18.

We carry out an age verification process at registration and at the point of first withdrawal to ensure compliance with this minimum age requirement. Should we discover that personal data of a child under the age of 18 has been collected without our knowledge, we will take immediate action to delete that data and close the account in question.

kakek303 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements or platform enhancements. We will notify you of any material changes through:

• Pop-up notifications displayed when you log in to your account kakek303
• Notification emails sent to your registered email address
• Announcements displayed on our platform's homepage

The "Last Updated" date at the top of this Policy will be updated whenever an amendment is made. Continued use of the kakek303 after any amendment takes effect will be considered your acceptance of the amended Policy.

If you have any questions, concerns or complaints regarding this Privacy Policy kakek303 or if you wish to exercise any of your rights as a data subject, please contact our Data Protection Officer:

Privacy Rights Request Form

Use this form to request access to, correction of, or deletion of your personal data at kakek303.